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VOA Reminds Businesses: Commercial Property Valuations Are Changing

7 November 2025

Published: 3 November

The Valuation Office Agency (VOA) has issued a reminder that commercial property valuations will be changing later this year — and now is the time for business owners to make sure their details are up to date.

If you want to view or manage the details of your new valuation, you’ll need to set up a Business Rates Valuation Account on the GOV.UK website and link your property to it.

Once your property is linked, your valuation account allows you to:

  • Check the details the VOA holds about your property

  • Report anything that looks incorrect

  • Understand how your property’s valuation has been worked out

The VOA is encouraging all ratepayers to create a valuation account and claim their property as soon as possible. You’ll need to provide proof of your connection to the property — such as a copy of your business rates bill or a utility bill.

To help, the VOA has produced a step-by-step video showing how to claim your property for business rates, along with guidance on adding your property to your account on GOV.UK.

What Is a Revaluation?

Business rates are based on the rateable value of a property — essentially, its estimated open market rental value. Every three years, the VOA updates these values across England and Wales to reflect changes in the property market. This process is known as a ‘revaluation’.

The next revaluation will take effect on 1 April 2026, and will be based on rental values as of 1 April 2024.

If you believe your current valuation is incorrect, you can use your valuation account to notify the VOA — but you must do so before 31 March 2026.