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Developing and Protecting Key Customers

When and Where

  • Date: 8 July 2021
  • Start & End Time: 10:00 am - 12:00 pm
  • Location: Online

Address: Webinar

Event Details

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There is a skill and an art to position yourself to win, protect and grow those key clients that offer your business the greatest potential. This webinar is about identifying the key players in all such clients and having an effective and successful sales strategy to secure business for the long-term

Key topics covered during the webinar:

  • Identifying the key customers which offer the greatest potential
  • Selling to and managing multiple decision-makers/influencers.
  • Analysing customer performance and creating a key customer plan
  • Managing the customer to pull them closer to you, and further from your competition
  • Dealing with challenges and threats to the customer relationship

Key takeaways from the webinar:

  • Identify where and how they should be spending their time in customer development
  • Select and develop the key relationships
  • Create a key customer plan to achieve your objectives
  • Identify the key opportunities
  • Capitalise on the opportunities identified

Who should attend:
Anyone involved in developing and protecting your relationships with your key customers. Anyone involved in planning and executing how to get the most out of your key customer relationships.

About the speaker:

Charles Barnascone is a highly experienced trainer, sales coach and business development consultant who has worked with a large number of diverse companies delivering solutions in an innovative way and providing business development support.

This presentation is delivered in partnership with Business Gateway Growth Hub and Infinite Possibilities Ltd and is part-funded by the European Regional Development Fund. Places are limited and priority will be given to trading SMEs based in Leicester and Leicestershire.

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Event Title

Date:9 August 2020
Start & End Time:9:30am - 11:30am
Location:Leicester Food Park

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District Blaby Bosworth and Hinckley Charnwood Harborough Leicester City Melton Northwest Leicestershire Oadby and Wigston
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District Blaby Bosworth and Hinckley Charnwood Harborough Leicester City Melton Northwest Leicestershire Oadby and Wigston
Please enter the correct Postcode E.g. LE1 1FZ
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Thank you for booking your place on this event. The booking details will be sent shortly.

If you need to contact us regarding your booking please email using the address below.

Kind regards

Jay Lad & Ella Mistry

Business Gateway Growth Hub Team

Email: BGEvents@bizgateway.org.uk

General Enquiries Phone: 0116 366 8487